In order to provide the highest level of service with top guides and guaranteed tour departures, cancellations and amendments may be subject to fees. The policy applies to all group and private tours listed and booked through www.italyinlovetours.com or Ontario s.r.l.s, on a per person and per tour basis.
Late arrivals and no-shows are non-refundable. This is applicable to any tour participant that fails to arrive or arrives after the tour departure, we will not be able to offer another tour free of charge. If you arrive late we can offer a special price to reschedule the tour.
From time to time, the terms of this policy may change at the company’s discretion. in the event of such changes, the new policy will apply for all tours booked after the date and time of the policy change. For any further questions about our cancellation policy, please feel free to e-mail us at info@italyinlovetours.com.
The best way to contact us for non-urgent matters is by email at info@italyinlovetours.com. Our team will get back to you within 24 hours with a full response.
Italy In Love Tours – ONTARIO SRLS – VAT 14306581001 – Licence number GR285087